Communication, security and safety specialists, Ramtech, are market leaders in the design, supply and installation of a wide range of wireless products for the holiday park market.
Established in 1990, the company is one of the longest standing players in this market and enjoys a reputation for providing a high quality service to a strong and growing customer base. Today, over 300 holiday parks use one of Ramtech products which include, caravan alarm monitoring systems, pump alarms, panic alarms, CCTV systems and internet services. Over 30,000 individual holiday homes are now protected by a Ramtech Alarm and thousands of users are now surfing the internet every month through Ramtech’s Park WiFi internet service.
Ramtech’s range of products ensure that people can holiday in a safe and secure environment, whilst also being able to enjoy a home from home experience with access to the range of services now available over the internet.
Using wireless technology developed by their own Research and Development team, Ramtech’s security systems ensure that every home on a holiday park can be protected without the need for disruptive electrical connections. The company’s battery operated alarm can be deployed quickly and professionally and, because it uses wireless technology to notify the park in the event of an intrusion, there is no need for any unwelcome alarm bells. The system monitors itself and will alert the park in the event of malfunction or low battery.
Ramtech also have a range of additional products that can be integrated into the monitoring system that secure personal items and protect the health and well being of people whilst staying in homes on the park. These range from carbon monoxide and smoke detection devices to panic alarms.
In addition Ramtech specialises in Wi-Fi and internet access for holiday parks using radio technology, allowing holiday home owners and visitors to email, chat, surf the internet and access video and audio as easily as they can from their own home!
CCTV is now a significant part of Ramtech’s offering to parks. CCTV technology has evolved significantly over recent years to allow wireless cameras to be deployed across the entire holiday park without the need for long cable runs.
One of the key elements in the company’s success is their ability to provide highly effective nationwide coverage using its own team of highly qualified engineers to handle the installation and ongoing maintenance of their highly innovative wireless systems. They in turn have the back up of an after sales support team based in Nottingham.
Ramtech is also proud of being British. It sources many of the components that it uses in its products from British suppliers which it then assembles locally. This ensures high quality and reliability in the finished product. It also means that Ramtech is a highly responsive business, which can adapt quickly to changing demands and has a high level of control to guarantee a ready supply of products and components.
All of this combines to ensure Ramtech’s high standards to park operators and their customers and reassuring them that they are in safe and reliable hands with Ramtech and have the satisfaction of knowing that they are helping to provide and sustain jobs in Britain.
Furthermore, the company concentrates on reaching the highest standards not only in the effectiveness of their products and their product knowledge but also in the quality of service that it provides. Such focus has enabled Ramtech to gain accreditation by the SSAIB, one of the main certification bodies for companies specialising in such fields as security services, electronic security and fire protection systems.
“Being a certified and approved company allows us to differentiate ourselves from other businesses which may not pay such close attention to the quality of their installation,” says Andy Hicks, managing director of Ramtech: “As an accredited SSAIB company, we are able to give park owners the assurance that we are a professional business with an in-depth knowledge of the products and services we provide.? All of our engineers are vetted against British Standards which we feel is critical given their interaction with the general public. ”
“Testament to the value that park owners put on this is the many long term relationships that we enjoy with customers who have entrusted the security of their sites to us for many years, by using our alarm monitoring systems,” added Andy; “They also continue to come back to us time and time again for other services.”
Business Benefits to Park Operators
The range of services provided by Ramtech enables park owners to derive a number of business benefits too. Not only do they provide the opportunity to generate additional revenue by selling on the services to home owners and visitors, but they also serve to make their parks a cut above the rest because they help to create a safer and more attractive holiday environment. This in turn provides park owners with a much valued competitive advantage over those that don’t.
Ramtech actively promote the recycling of products in accordance with The Waste Electrical and Electronic Equipment (WEEE) Directive. Their design team also seeks to minimise the use of electronic components and plastics and they recycle product wherever practically possible. The company is a member of the WEEECARE recycling compliance scheme.
“We are constantly looking to the future and always trying to stay ahead with the latest in alarms and systems,” said Andy. “This means that we continually strive to improve our current products as well as develop new ones.